StorQuest - Reno / Double R

Great customer service, Devyn was very kind, professional and efficient. Storage unit was clean and ready to move in to.

Excellent customer service. The staff were prepared to offer a few options of units for rent. All were clean. The location is great and accessible. Carts are available. Competitive pricing. No criticism!

I really liked Zach who helped me get settled and was very friendly and helped me transition to a larger unit right after I’d already booked a smaller one. The online process was fast and easy. However, only being able to access my unit 9-6 M-Sat and 10-5 Sun is pretty crazy. Extended hours are available with manager approval but still are limiting. Most folks work 9-5 Ps the number from Google maps (not google search engine) is not a working number

Good luck getting ahold of the facility called on three occasions without answer, Had to physically go in to talk to someone. Would not accept my valid ID, nor did they seem to want my business. I wanted to go through these guys out of convenience to my home, however they want the customer to work for their business.For prominently non climate controlled units the pricing is absurd. For all the work you have to do you are better going elsewhere. I would have liked to given a better review, however I could not find anything to justify it.