Hidden Creek Storage

Excellent customer service! They made the process of renting a storage unit very easy.

Great customer service! They made this move extremely easy. I wouldnﾃ｢竄ｬ邃｢t hesitate to give them a call.

I would've given it 5 stars. it was clean, the customer service was good and I could get a hold of a live person. the drop box for the locks weren't were they told me it was. I finally found it searching like crazy. also I had to change units twice when I arrived because of lock issues. other then that I think if they clear those small issues up... it's worth 5 stars.

I feel the door needs to be fixed on my unit

These units began to have issues with theft and looting earlier in the year. The unit company was made aware. They had supposedly “increased security” by putting new disc locks on the doors instead of automatic garage door openers. My new lock was installed only to have a pad lock on it, not a disc lock. This was not made aware to me. No surprise my unit was broken into and everything inside was stolen. I lost over 7,000 of property. The company couldn’t care less. They claim it wasn’t their fault. And yet I still have email and text chain proof they didn’t install cameras in a timely manner or the disc lock they had previously stated. They just want to scam you and take your money. DO NOT RENT FROM THEM.