Public Storage - Plano - 5920 W Plano Pkwy

There was no one on site to assist and could not get any help or information not even by phone. On the other hand it is a very clean and seem to be well maintained.

The location is very convenient and the facility is clean and well-lit. The process to choose and rent a storage unit could not have been easier.

Ed, the manager at my unit is wonderful. However, the policy of not taking a deposit to reserve a unit and then selling the unit to the first person who walks in the door is terrible. I arrived at the Preston rd. Unit in Far N. Dallas the day I had a reservation to start the rent and my unit was sold to some one else during the time period that I had looked at it and that day. This is an awful practice. This is how I ended up with Ed. at the Plano Parkway location.

was met by a very professional lady. everything was easy. our storage unit was well lit and very clean. i would use public storage whenever the need for storage is needed.

Great customer service!