Extra Space Storage - 1765 - Dallas - Northwest Hwy

The attendant was very helpful and went out of his way to make sure I was moved into my space

Location, price, service all very good.

Staff (Bill) was courteous and helpful. Monthly price for parking our van was good. Office and access hours were good. Twelve miles from the DFW airport (took a Lyft for $17.00 plus tip.)

Exceptional customer service was provided by both the manager and representative, who handled my booking with utmost care and accommodation. Despite encountering a challenge in locating my reservation and a discrepancy in pricing, they diligently pursued a resolution. Their thorough investigation into the matter exemplified their commitment to resolving the issue promptly. Ultimately, they not only honored the originally quoted price but also extended a gesture of goodwill by providing a small credit for the inconvenience caused. Their dedication to ensuring customer satisfaction truly exceeded expectations.

Staff was courteous and the price was great. The original unit didn't work for me but they found a unit that worked out great would recommend them to all