Public Storage - Austin - 12318 N MoPac Expy

Very quick process and the location rep was thoughtful and nice before and after I checked in!

I was impressed by my experience at two different Public Storage locations recently. Staff at both were very helpful and friendly. The first place didn't have exactly the unit I wanted so they helped me find another available unit nearby within my budget. The second location was exactly what i was looking for and the signup process was a breeze. I don't think I'll need storage much in my future, but if I do, I will definitely return to Public Storage. Great experiences at both locations! A for customer service!!

The staff was very patient with me as our move-in date changed a few times. When I arrived, Anne showed me the unit and explained in detail everything I needed to know. This facility is very clean and the offices are tidy. They take pride and ownership and it shows!

I enjoyed my experience at Public Storage. I hadn't had a storage unit for years, and remember it as been pretty seedy to say the least. This experience was great. They walked me through the process which no longer requires signing physical papers, and showed me my unit. They also looked for the best entrance to help me reach it quickly/less walking which was a plus. You could tell they were having a grand time and enjoyed what they did. Thanks!

Excellent experience working with Anne at the front desk. The on site dolly made it easy to move my possessions to the second floor via the elevator. I have an SUV and the dolly enabled a single trip from the SUV to the storage unit on each of my auto trips to the storage unit