Space Shop Self Storage - Columbus, OH

The person who checked me in was very friendly and helpful.

I’ve been looking around for a storage unit for what seems like forever & then I came across a sponsored ad about Space Shop Self Storage. I’m so happy I chose this self storage place and was shocked when I found out how much I had to pay a month for my unit. And a woman named Maria who helped me finish up my purchase was so kind, generous & even helped me carry some boxes of my belongings up the stairs when the elevator was down for a few.

The staff was friendly and helpful.The process was smooth and I was able to quickly store my stuff. The facility is very clean, well lit and secure.

When you think about, it's never fun to put your personal items in storage. However, because of the way I was "taken care of" at this facility made it was actually bearable. Maria, the rental agent was absolutely the best. Her kind demeanor, her professionalism and attention to detail made this experience much (much) better than average. Maria was very through, explained everything in detail and made me feel like she was happy to have my business. I have used other facilities in the past and received mediocre, disinterested service at best but here at Space Shop Storage customer service is alive and well. Would I recommend this "storage place" to my friends? Absolutely yes!

I really like the young lady that was on duty Jan 6,2023 when I sign my contact. She was very warm friendly and made me feel like family. The other person that was on duty Saturday Jan 7,2023 when I move in was cold not caring at all. She was not friendly and most hurting thing she never smile. I will call your corp office about her customer service practice. Maybe I should find another storage unit some where else.