Prestige Storage - Cincinnati

I was told by your personnel to bring the paperwork they sent me and pay at move-in. When the movers and I arrived with the truck, the facility was "Closed." I called the number I was given and the man recommended using another rental company. I asked that he contact whoever is in charge of this facility and have them come and open it as promised to me. It took an hour and a half on the phone before a lady by the name of 'Ali' gave the movers an emergency gate code..

I have no review at this time.

This building is HOT. was told the AC was just fixed and the temp would come down soon that was almost a week ago now and it's still too hot If this doesn't get corrected I'm going to have to switch facilities I have electronics and things that cannot be stored in heat

I COME TO WORK ON UNIT AT 730 AM 8 15 HAVE TOO DRIVE HOME TAKE A SHOWER & CHANGE MY CLOTHING BEACAUSE. RESTROOM IS LOCKED PUT A KEYPAD ON RESTROOM THATS NOT FAIR AS A CUSTOMER 2-15-2025 CINCINNATI. OHIO