StorQuest - Ronkonkoma / Lakeland

The customer service was very helpful, friendly, and personal. I did not expect this from a storage provider. I am very unhappy about one aspect of the experience. The ability to utilize your own insurance is deceptive, archaic, and as a practical matter, impossible. When I called their corporate office, I was advised that all that was needed is a declaration page from the insurance provider. The facility manager however required that StorQuest be legally added to my homeowner’s insurance policy as an additional insured party. My insurance agent advised that this is a very bad idea and is highly discouraged because it gives StorQuest too many potentially detrimental legal rights to my policy. My insurance agent felt that it was just a ploy to discourage you from bringing your own insurance, so I wound up paying their relatively high insurance premium.

Same as above and the other survey i took

I love the size of the unit for the price and I have continued satisfaction with the staff and comfort ability of this facility. Thank you Joe and Khadija!!

good stuff & and a very courteous staff

Customer Service person was very informative and helpful.