StorQuest - Ronkonkoma / Lakeland

The staff was super friendly. They apologize for not being available that day prior even come to me a lot for my storage. He was so friendly so informative. I would definitely recommend anyone to use this facility and Iﾃ｢竄ｬ邃｢m glad that I chose this location.

Everything was done promptly and went smoothly.

All information explained. He was friendly, wasnﾃ｢竄ｬ邃｢t rushing through anything but got it done fast. Place is super clean going through the gates were the easiest by far. If I ever need an indoor storage unit, I would definitely go there.

The customer service was very helpful, friendly, and personal. I did not expect this from a storage provider. I am very unhappy about one aspect of the experience. The ability to utilize your own insurance is deceptive, archaic, and as a practical matter, impossible. When I called their corporate office, I was advised that all that was needed is a declaration page from the insurance provider. The facility manager however required that StorQuest be legally added to my homeownerﾃ｢竄ｬ邃｢s insurance policy as an additional insured party. My insurance agent advised that this is a very bad idea and is highly discouraged because it gives StorQuest too many potentially detrimental legal rights to my policy. My insurance agent felt that it was just a ploy to discourage you from bringing your own insurance, so I wound up paying their relatively high insurance premium.

Same as above and the other survey i took