Seems every lease in Boston turns over on September 1st. I moved my stuff into storage on August 30th early afternoon expecting chaos. Instead I found Danielle calm and smiling, ready to check me in. Took 10 minutes. My movers arrived, unloaded, and packed my 10’ x 15’ space in about 45 minutes. There was one other moving company there, but we never had any issues jostling for the elevator (i’m on the 2nd floor). Extra Space provides platform dollies. Each elevator can hold 3 dollies. I’m extremely satisfied. Incredibly clean, easy to access, simple check in. Be sure to reserve online. Saves a lot of time when you do get there.