Public Storage - Rockville - 16001 Frederick Road

For us, computer challenged old people, online transaction is a little baffling. Please always have a person at your office during working hours; we need the extra help. The office was locked and unattended mid-day Monday 5/13. However, it is still a very conveniently located and recommendable storage facility.

The title says it all. The app makes entry/exit easy to use, the climate control is outstanding, the facility has great security features, and most of all, the staff is friendly and helpful providing superb customer service... overall brilliant!!

Staff was kind and helpful. Facility was easy to move in. Very clean.

My experience at the Frederick Rd, Rockville Public Storage location was excellent thanks to the fine service from representative Bisrat. He showed remarkable competence and quickly navigated their complex system to get me the best possible deal and the right unit for my situation. He seemed genuinely concerned about me and my needs and went above and beyond expectations. Thank you.

Super easy move in process. Easy to find my storage unit and many moving carts readily available to use to help move everything