Alissa, the employee on duty when I was checking into my new unit was absolutely amazing! I was told via the phone by I'm guessing corporate office whom made my reservation, that they had an outside 5-foot by 10-foot non-climate controlled unit available for $38 monthly. I was told multiple times that I was able to go ahead and move in that evening even thought it was around 5:25pm when I reserved the unit. I double checked on the fact that I had time to go get the keys and start moving my items in that evening. I received a phone call from ms. Alissa shortly afterwards where she was super nice and inviting and informed me they had set up the move in date for the following day. I explained to ms. Alylissa that due to being told it wasnt any issue to move in that evening that I already was on my way to the unit with all of my possessions inside a rented uhaul trailer which was on a time limit and had no where else for me to keep the items overnight. Ms. Allisa went above and beyond to accommodate me and even found me a much better deal where I received a 5-foot by 15-foot climate controlled unit for $37 monthly which was cheaper than the original unit. I want to thank her for her hard work and dedication and recommend she receive a raise and to be recognized for outstanding customer service! I will be informing everyone I come into contact with just how wonderful your place is ran and I am looking forward to a long future of doing business together! Thanks so much!
Amber Garrett
Until #551
(912)661-8685
