Public Storage - Johns Creek - 11220 Medlock Bridge Rd

Excellent in-person customer service from Latifa, the property manager, at the facility. Very helpful and friendly.

This facility was easy to navigate. The unit was spotless and the security seems to be great.

very kind and helpful staff, very clean property

I had arranged my move-in on Thursday December 30th for between 5pm-5:30pm. I asked the attendant if he would like for me to call the office as I’m heading to the facility. I called just before 4pm that I was heading there from Athens, GA and that my ETA was 5:15pm. I left a message (hmmm??). I get there at 4:25 pm after fueling the truck and the door is LOCKED!!! Nobody there and a sign saying they will be back Friday ay 9:30am (and their closing time is 6pm.) You have no idea how livid I was. My daughter and I get there Friday morning at 9:30am and the answer I receive is “I’m sorry, we are under staffed and I had to leave early for another job….ugh😡😡😡.” Luckily I was able to unload the truck and get it back before the required time, otherwise I would have to pay another day. Will I tell others if my experience??-HELL yes!