I like that it is easy to get to the location and there is plenty of room to move. Entry and exit of the facility is super easy. Now for customer service, it is hard to contact them for assistance and the fees and such are not what I was thinking. I got charged $66 for small 5 by 5 storage. When researching storage places it stated $ 37 a month. I did not receive a receipt for the month of June either. I feel like I should not have to pay a $29 administrative fee for May like I did. I only used 1 day in May. I feel like trying to save time and money by going online was not correctly charged. Will be searching for something cheaper.