10 Federal Storage - Hwy 54

I researched locations and this was top pick. Everything was very easy to set up.

Quick and easy move in procedure.

When we arrived at the unit - it was not a "climate controlled" unit that I thought I had booked. Immediately I contacted customer service and the gentlemen on the line helped move my reservation to another unit that fit my needs! He was super fast and extremely patient with me as I tried to navigate everything on my phone instead of being in front of my computer. After a few minutes, I signed the documents and was given the code to unlock my unit!! Downside - at the facility - it shows were handtrucks are stored, we check every building and there was NO handtrucks to be found. I guess people just took them because they were out in the hallways :(

The leasing process online was very easy to follow very clear. I was able to access the gate with the passcode that I had in the code for the da Vinci lock. I was able to keep my things safe throughout the time I needed it. And when I needed to cancel it the lady customer service representative was very nice and walked me step-by-step through the cancellation process. I am very pleased

The unit is clean and the rep on the phone was very personable and helpful.