Public Storage - Gaithersburg - 501 E Diamond Ave

Sometimes itﾃ｢竄ｬ邃｢s very surprising when you realize how many worldly possessions you accumulate overtime. The time came for me to face reality and face the facts. Why do I have 84 pairs of shoes and only 2 feet? Why do I have 25 messenger bags but only one body to hang them from? Then it became clear I had a problem, a serious problem. I just need more space I scheduled appointments at more than one location for public storage and this one was the only one that actually followed up on my appointment and gave me may I follow a phone call and ask what time I would be there because he the manager wanted to be there to greet me. Already Iﾃ｢竄ｬ邃｢m being treated like a VIP I loved it. I showed up early and who is there behind the counter waiting with a smile? Yes, you guessed it, the manager man. Engagement conversation he actually asked what I was storing and I told him and then he explained to me that the unit that I had actually selected was on the third floor, and unfortunately, the elevator was broken and he didnﾃ｢竄ｬ邃｢t want to see me, hauling all of my worldly possessions up all these flights of stairs ( frankly neither did I) . He promptly swapped out the storage unit and got me another one in and climate controlled building because of the items that I was storing so already heﾃ｢竄ｬ邃｢s taking interest and ownership of my product and actually caring about my stuff and thatﾃ｢竄ｬ邃｢s a great feeling that someone else is gonna care about my stuff maybe possibly a little bit more than I do ﾃ｢竄ｬﾂｦif thatﾃ｢竄ｬ邃｢s even possible. Moving was a breeze. The app makes getting to the gate and leaving so easy. You donﾃ｢竄ｬ邃｢t have to punching codes. I can just hit the little button on my phone. The gate flies open. Itﾃ｢竄ｬ邃｢s like magic. Overall, this has been a really positive experience. I have nothing bad to say about moving in or obtaining the storage space at all.

Excelente servicio , personal amable y capacitado .

Very helpful and smiling service at the reception area. They help solving all problems you might have. Perfect guidance on how the process moves.

My previous storage unit was about to be dramatically overpriced starting next month. I found Public Storage discount offer and immediately took advantage. More space for less price. Also a comment on the office gal, Tabitha. She is professional, friendly, and totally helpful.

We had a million things all going on at once... went to the front desk after check in and the 2 associates went above and beyond to help me out. Very cool people... talked me down off the ledge.