KO Storage of Lewiston - Merrill Rd

Very friendly and helpful customer support and no matter what theyﾃ｢竄ｬ邃｢re available to help with any issues. Very impressive!

There are no cameras covering my parking spot. Yes the driveway in is fully covered . But someone could easily hop the fence and destroy my RV and no one would ever see what happened.

Gate passcode did not work. Called customer service and they did try to troubleshoot but ended up giving me the “master code” to get in and told me that the maintenance man would be calling to set up a personal code (7 days ago, no call yet). Unit itself was clean but the slide lock used to open and secure unit is EXTREMELY rusted and is very difficult to open and close. First bill received was incorrect and had to call customer service to correct. At least the customer service agents are friendly and helpful.

Renting a spot for camper got there and no spots open old rusted junk campers in all spots for rv called ko storage they say supposed to be empty spots call manager he says I can leave on pad outside facility figure why not gates been broken for months go to check on camper very obvious maintenance man or manager mowed in front of camper where there are piles of rock and boom fist sized dent in front of camper called ko they say not responsible call your personal insurance agent after that call moved camper immediately and yes I do have pics of everything worst experience renting storage no accountability stay far away from this place you think your renting safe space but no gates always open and ko storage does not monitor place 0 stars

I already filled one of these out. Not sure why I have to do it again.