The gentleman I texted was very polite, Caleb was his name. That was the only positive experience I had. I needed a 24 hour storage facility as I have 2 others that close at 9pm and I usually donテ「竄ャ邃「t get to my unit until after 10/11 so finding a 24 hour facility was important. I am paying double the amount as one of my other storage units that is the same size and the other unit I have is very nice and clean, gated and light. The facility is well cared for. This unit at J&CSS has half the ceiling missing, the door is hard to get shut and I have to finagle the slide lock. Itテ「竄ャ邃「s not well lit, itテ「竄ャ邃「s very dirty and I am charged $12 for a used lock that is hard to open and close. I do not plan on continuing my business with this company. If it were cheaper I would consider it but with paying double, I am absolutely lookin for another unit elsewhere. Caleb, work for Public Storage. Itテ「竄ャ邃「s a lot nicer.