Public Storage - Palatine - 143 E Lake Cook Road

The day I was moving out was very cold in the 20s my lock had frozen up and I could not get it open. Mike the facility manager saw my issue and was able to open the lock for me. He was very helpful and even replaced the frozen lock. Very nice people to do business with.

Great service at this location! I would hight recommend meeting with Mike. He is great at helping you find the right unit. Place is always clean and easy accessible. Mike is super nice an always looking to help. Thanks Mike for making this a great experience. We have 2 storages for our business and are super happy. Highly recommended A+++

The manager was very helpful and friendly.

Location Manager Mike was great! He is efficient, friendly and professional. Facility is clean and well maintained. Mike explained everything thoroughly and made the process simple. I highly recommend using this public storage location.

I had to put 2 cars into storage and it was a complicated situation. The vehicles arrived on 2 tow trucks. Hattie was AMAZING in helping with the situation. She was very detailed in the paperwork and explaining how storing vehicles worked. She was very knowledgeable and helpful. I have never used a storage facility before and would highly recommend Public Storage. Thanks again Hattie.