We are so impressed with the service at Public Storage on McCormick in Skokie. Our storage business involved phone and in-person exchanges on various days with either Steve or Dave. We hadn't even anticipated the possibilities that Steve noted. He recommended the best situation for us. His follow-up and thoroughness were amazing. Dave likewise went through details with excellent communication and quick follow-up. Rarely do we encounter such sincere courtesy and interest in customer satisfaction. I truly believe the service that Steve and David provide is an outstanding example for all companies to follow to have happy customers.