Privacy Policy

April 3, 2013

We at Storage.com value the relationship we have with our customers and web site visitors. We are committed to responsible information handling practices. We take the privacy of our customers very seriously and want you to feel comfortable whenever you visit our web site, access our online services, participate in our online offerings, or interact with our company in person or over the phone. Although our web site has many unique services and offerings, they share a similar privacy philosophy. Therefore, we drafted this Privacy Policy (“Policy”) to represent Storage.com's approach to the information gathered directly, by phone, online at www.Storage.com (“Website”), and through our customer support services. This Policy does not apply to other websites, even if operated by affiliates or accessed through the Website.

By using our services and/or the Website, you consent to the collection, use and sharing of your information by Storage.com consistent with this Policy and applicable privacy and data protection laws. Please note that this Policy will change from time to time, and we may post a revised Policy on the Website, which will become effective as of the effective date listed on that revised Policy. Your continued use of the Website and of Storage.com’s services constitutes acceptance of this Policy, and of the then-current version of this Policy in effect at the time of any such use. Each User is responsible for reviewing the terms and conditions herein periodically for updates.

Storage.com Privacy Principles

Our approach to responsible information handling is founded on the basis of the Fair Information Practices, the cornerstone of which is providing notice of our information practices and other privacy aspects in order to allow individuals to make informed decisions regarding personally identifiable information. When you visit our Website, information may be requested of you in order for you to participate more fully in our online offerings and services. When we collect information from you, we let you know what is being collected, how it is collected, for what purpose(s) it is collected, and to whom it may be disclosed. We also identify the information that is necessary to fulfill your request. Whenever we request additional or optional information, we mark those as voluntary so that you know it is not required to provide the requested service.

Collecting Information About You

You may browse our Website without providing personal information to us. However, if you want to receive or our products and services (e.g. storage space rental), or participate in other activities (e.g., surveys and contests), you may provide us with information about yourself. This information may consist of your first and last name, postal address, home and/or mobile phone numbers, email address, payment card information, social security number, drivers license number or identification, and any other information that you choose to provide that would allow us to identify you personally. We might also receive information about you from third party data sources or marketing partners and we may add this to the information that we collect about you.

Providing this information is optional and not a requirement to visit our Website. We may store any personally identifiable information that you provide to us. At times we use information for secondary purposes, (i.e. uses not related to the purpose for which the information was collected as outlined below), and we give you the opportunity to opt-out of such secondary uses.

Electronic Information

We may use "cookies” or “web beacons" in connection with our Website in order to personalize your experience and to deliver our online advertising through third party vendors, including Google. You may opt out of receiving cookie-based advertising from Google by visiting the Google advertising opt-out page and/or from other third party vendors by visiting the Network Advertising Initiative opt out page. Most web browsers also have the ability to refuse cookies

If you do not opt-out, the Website may include third party tracking technologies that are used by Storage.com or its advertising partners to try to match advertisements to your interests and to deliver these targeted advertisements to you when you are using the Website. When you use the Website, we or third parties operating the advertisement serving technology may use non-personal identifying information to ensure that appropriate advertising is presented and to perform analytics concerning your use of the Website. Storage.com cannot guarantee or warrant the manner in which third parties use information collected by them through these means.

Using Information about You

We may use your information for a number of purposes, including: i) to provide you with our storage and other services; ii) to personalize your experience on the Website; iii) to respond to customer inquiries and complaints; iv) to maintain and collect payment on your account with us; v) to enforce your agreements with us, prevent fraud, address security hazards, and other prohibited or illegal activities, for other legally permissible purposes and generally to ensure that we comply with applicable laws; vi) to provide you with marketing and promotional information about products and services we believe are of interest to you; and vii) to analyze the use of our Website, and to provide such information to our advertisers.

Providing Information to Third Parties

Storage.com may give, share, sell or trade your information to third parties, both to assist Storage.com, and in other circumstances as follows:

  1. Service Providers. Storage.com is a storage aggregator website, which means that all the goods and services listed on Storage.com are provided by third parties. In order to provide the services requested, we will therefore share information about you with third parties. Storage.com is not affiliated with these third parties and cannot control their use of the information we provide to them. Storage.com therefore cannot warrant any particular use or protection for information provided to us.
  2. Other Third Parties: We do not disclose information about you that personally identifies you to unaffiliated third parties other than Service Providers who may want to offer you their own products and services unless you have requested or authorized us to do so. We may share aggregated data about visitors to the Website for statistical and tracking purposes.
  3. Other Business Purposes: We may access, monitor, use, or disclose information about you to do things like (i) comply with the law or respond to lawful requests or legal process, such as a court order, subpoena, search warrant or other legal requirements of any government authority; (ii) protect the rights or property of Storage.com, our agents, customers or others; (iii) enforce our agreements, policies and terms of use or to mitigate our liability in an actual or potential lawsuit; (iv) to respond to emergencies; (v) to protect against fraud or security hazards; and (vi) in connection with a merger, sale, or other transaction, voluntary or otherwise, to the extent permissible by law.

 

Information Updates

We have a variety of mechanisms for you to modify and update the contact information that you have provided to us and are in the process of developing more mechanisms to update your personal data. When you visit our web site, we let you know in our privacy statements how you may currently modify the contact information that you have provided.

Protect Personal Information

We recognize industry standards and employ security safeguards to protect personally identifiable information from unauthorized access and misuse. Furthermore, we take measures to ensure that the information used to process your request is accurate and current. While we make commercially reasonable efforts to safeguard your information, Storage.com cannot be responsible for the use of your information by third parties that gain unauthorized access to the information in our possession.

Miscellaneous Provisions

Children under 13 should not send any personal information to Storage.com. Storage.com will attempt to delete any information as soon as possible upon learning that the information was provided by a child under 13.

This Policy is established for use in the United States only. By accessing this Website from another location, you agree that your information will be stored and processed in the United States, and that all issues concerning this Policy will be subject to jurisdiction only in the United States.

Please feel free to contact Storage.com regarding any updates to your information, or the use of your information.
Protect yourself from identity theft. For more information, visit the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm.