Public Storage - Austin - 2301 E Ben White Blvd

The staff was very helpful during contactless entry. Facility was clean and my entire move-in was hassle free!

Great service friendly and clean

VERY HELPFUL CONCERNING BREAK-IN. CJ is the best! When my storage unit was broken into (along with four others at this location), CJ was so helpful. She took photos of my ransacked belongings since I was out of state and assisted me with my insurance claim. She was also very helpful in explaining how the thieves were able to break in and escape surveillance. Also, Kareem was extremely nice too, explaining how their Climate Control procedures didn't cover the water damage to my antique table when rain entered my storage unit on the 2nd floor. He helped me understand that Climate Control only applies to the humidity level in the facility, not water damage from rain entering my unit. CJ and Kareem are sweethearts; too bad they couldn't persuade the owner to offer me at least one month's free rent for all the damages incurred by theft and weather, considering I've stored my belongings there since 2009. S P Your review will be posted publicly on the web. Learn more

Great people

CJ has customer service down pat...she is great! Always accommodating the customer and making sure their onsite needs are met. Plus she has been there since I started renting back on '08. Thanks, CJ!