East Penn Self Storage - Effort

This is my first time using a storage facility like this. I recommend this to everyone. I was a little skeptical at first about the whole process but it was a lot easier than I thought in the end. I reserved online which was so easy. Then on moving day, I checked in the office and received my location. The place is clean and spacious. I felt safe because the place looks very secured. Now I can access my extra stuff any day I want to. Oh by the way, it's very affordable for the size.

We have a unit already and will be taking another one when a large one becomes available

I’m very happy with the unit, and I will definitely most likely rent again in the future. One thing I will say, is that when I called the facility, I did speak to someone who was a little rude. When I physically went in to purchase a lock, everything went well. Besides that one slight experience, everything was good. The gate code works flawlessly, and the unit is spacious and clean. There is even a packet on the floor to keep rodents away. Definitely will use again if needed!!

The lady on the phone was cool and she took care of my concern in a heartbeat.

Everything ran smoothly from beginning to end. We had a small glitch about move in time, but the people at the other end fixed it perfectly. The price is good and access is very easy. The manager answered all our questions, even the dumb ones, with good humor and the process was quick and painless.