Franklin Self Storage

We needed a larger unit while we were moving out of our larger home, to store half our furniture until we found a new house. It was difficult to find any available local units, but FSS had a 10x20, which was perfect. We used it for ten months while our house was being built. We did not need to access the unit regularly, so I can’t say how that experience is. We only moved in and out, with maybe two visits in the interim to grab an item or two. Unit was clean and dry. No bugs or evidence of vermin that we saw. (Another unit we rented at a facility in a different city had popcorn ceiling falling down all over our stuff, but Franklin was so clean in comparison.) The facility itself is a bit older, but the owners are rehabbing it. They put a new roof the building on while we were renting. They offer online payments and you can set up autopay with a credit card, which is handy, so you don’t forget to pay and incur late fees. The folks were great to work with, and they can text you if you prefer that method of communicating. We had a misunderstanding about our move out date, but Tammy was very gracious about it and didn’t penalize us. Definitely recommend this place as it’s on a quiet road and very convenient to I-75. Overall good experience.

Great service. Fast friendly lady