Extra Space Storage - 4192 - Brooklyn - Utica Ave

The agent who help me was amazing!!! She was very friendly.

Excellent for all storage needs & requirements.

this place is super secure, clean, and getting in and out is efficient. i would just warn of ancillary fees, and keep in mind that the $29 5' x 5' x 4' locker units are all only accessible by a ladder (which they provide). they are located high up above the 8' storage unit. this means that every time you want to retrieve items, you will need to use the ladder. There is a mandatory insurance (either $14 or $16 per month). There is also a one time administrative fee (~$50). Overall, this is an affordable, clean and safe place to rent, just make sure the high lockers work for you!

Positive: reserving online was easy, staff called me to confirm, and were professional in checking me in. Facility itself feels brand new and high quality. Negative: There was nothing in the online info about required insurance, which added $20/month to my charge. They also charged me $20 for a lock, when I could have brought in my own if I had known. Felt a bit scammed.