I thought I had "reserved" a spot at a different facility, only for them to tell me 3 weeks later that now the price went up $20/month. His words to me were "honey, this is season. The rates go up even if you put your name down ". I then booked online with" Life Storage" it was amazing. Josh called the next day to confirm and so did Cameron. They made me feel very comfortable and I was then sent several emails for setting up the unit, and how the process works. Absolutely amazing!!! When I arrived with my daughter, Cameron walked us through the steps for the app on the phone. I will never rent a storage unit anywhere else in Gainesville.