Public Storage - Louisville - 6714 Preston Hwy

The property manager was very informative the only thing I see wrong the unit that I rented had a couple of cracks in the concrete floor and the liight didn't work but I didn't even think about that until afterwards so I am quite sure if I mention it Terri will take care of it and then again I didn't see a off and on switch so it maybe something as simple as turning it on.

Terri is diligent and knowledge about her job while making those she's working with feel comfortable, not like it's a suit and tie transaction. She's friendly and good for the company image and name. She is what will make me continue to seek out Public Storage as the place to keep my things.

Vanetta was just amazing I would recommend this location to everyone she gave excellent customer service thanks Vanetta!!!

I have 2 experiences. 1 is a 'zero'. The first location, 4324 Poplar Level Road 40213, was not helpful at all. I arrived at the location and there was NO ONE there to assist even though I had an appointment. After 30 minutes of making phones calls, circling the grounds, I gave up on the location, and with the assistance of customer service was set-up at location '6714 Preston Hwy 40219', where the service and assistance was excellent. Bob was extremely helpful and informative. I would recommend his location to others but NOT the 4324 Poplar location.

Facility was very clean. The guy that helped with my unit was very informative and helpful.